Family of Coatings Canton, OH

How to run a business on a Beach!.


How do you run a business from the beach?  Is this possible?  Who would even do business with you on the beach?

Our experience as a painting contractor with 17 years experience, thousands of satisfied clients and working 24 / 7 has taken us to this point.  Of course we don’t paint on the beach, or even live or work close to a beach.  Confusing as it seems, it is quite simple.  We have learned how to run our business by gaining the knowledge and equipment to complete the task at hand.  We started quite a few years ago, adapting new technology into our business of painting. We started with the Blackberry phones and presently use the iPhones, iPad and Lenovo ThinkPad for our business.  Our computers are loaded with the largest capacity available for them and a very high-end estimating program for our clients approval.


Having a plan and working the plan will help you grow your business.  Using the technology to complete the task at hand will give you opportunity to venture where few others go.  At Tegrey Family of Coatings, we have set up a virtual office as well.  This allows our company to answer our phones 24 / 7 with a live person.  After all, who wants to be put on hold for 26 minutes as I have recently dealt with.  What better way is there then setting up appointments or completing an estimate for a client then on a beautiful beach in your home town, or another country!  This can all be accomplished by gaining the knowledge, software and hardware to do this.  You can also run your business from a beach and do what you love, when you want.  Do it now and be amazed with the results.  A conversation with anyone in a perfect climate, no stress and a cold drink while relaxing has to be a positive thing.  Don’t you agree?

Why clean your windows?.


Reach-It Pole system

Tegrey Family of Coatings has purchased a new window cleaning system this past year. Why would a business who’s business is 80 % painting do this? Who cleans their windows today anyway? Why waste the money?
Approximately 50% of the homes we pressure wash, people ask if we clean windows. I have always said no as this is a specialty business that requires skills and equipment we did not have. I decided to investigate this business and after speaking with the professionals and suppliers in window cleaning, we discovered it would be a great fit for our business. We can train our employees and purchase all the equipment we needed to add this onto our company services. The cost was a substantial investment and needed the right client to make it happen.
At Tegrey Family of Coatings, located Canton Ohio, we are a perfect fit. Our clients are very particular on the quality of work they require and they love their homes. That answers the question of who cleans their windows. People who care and want the best for their homes. Having a clear view and dirt free windows make a lot of difference to the concerned homeowner. This relates to businesses as well. Who wants to sit in a restaurant who’s windows are filthy?
The cost was also a surprise to us as well. We bought the Reach-IT pole system and Wash-IT filter system.
We now clean windows, Chemical free, using pure water. Our reach is 25′ which means we clean two story windows from the ground. Spotless windows without any damage to your plants or home.
This separates our business from most every other window cleaning service in our location. The cost is quite low and results are the best.
This is why we now clean windows and tells you why to clean your windows.

Networking, Why?
Is it worth all the trouble?
We are A simple Image Canton Ohio business that supplies painting, pressure washing and deck refinishing.  We have six employees who basically Love their job.  You might ask, what does that have to do with networking. We have been around for sixteen years and entering into our third record year in a row! We do not advertise in the local phone books and our advertising is 1/3 cost of what it was five years ago. 
We have set our goals to produce the best product to our specific client at the lowest cost for what we do.  Creating true Value for our client.  They know us and trust us.  
All said, we are networking every day. If there is an event that makes sense to us and correlates with our goals, we are there.  Our networking is based around weekly meetings and gatherings of the three Chamber of Commerce we belong to as well as our Local Chapter of BNI, and  anything that will introduce us to great businesses. 
Why we use networking in our business is not directly money related but referral based.  We feel the networking we do will give us the opportunity to refer the best businesses in our area. The secondary thing would be that they refer us as we’ll.  Who we refer is valuable enough to us that we spend a big percent of our income for developing associations with the people we network with.  We must develop a trust that only comes from knowing one another. 
 We do not go to any function to pass out our coveted business cards.  We don’t strike up a conversation to see how we can sell someone our business.  When we introduce ourselves to you, our first action is to learn about you and your business.  We want to learn if there is any connection between us that may lead to helping your business.  That my friend is much more satisfying then shoving my card into your pocket and telling you to call me because we can solve all your problems or sell you the greatest product since the iPhone!
The next time your in a networking event, use the two pocket system. One pocket is for the businesses we really want to know and grow with. One we feel we can develop a lasting relationship with.  The second Pocket is for the cards shoved in my face and you need us business card.  I take one back to the office and start working on ways to make the right connection for our clients , the other usually doesn’t make it out the door.  
You can figure which is which and sooner or later you’ll see the benefits of great networking.  Thank you.


Choosing your customer

Choosing your customer.

dreamstime_7913782Everybody is your best customer! That is as close to the truth as saying every family should have 12 children!
Choosing the right customer makes sense. By this I mean we should know who our customers are and why. This is easily accomplished by using the office tools we work with every day. Such as, our customer records we so meticulously keep on each one of them. At we work hard to know the demographics of our business. We know our client is not the average. They are usually a family with children in a moderate home and enjoy the beauty of their home. They want pristine walls, clean exterior and a beautiful deck. This is what we do and what they expect. Our clients have been living in a contractor built home that was so beautifully painted with contractors paint. You know, the flat sheen, single colored walls, stomped ceilings and done very quickly by their subs at minimum cost, to them.
After a few years of the children rubbing the walls walking up and down the steps, not to mention their play room, it’s impossible to clean off the marks! This my friend is our perfect customer.
You know who your best customer usually is, but ignore the signs. Your growing your business and do not care who you work for as long as there is a pay check involved. You seldom see the same clients come through your business because they are looking for price, not a company they can deal with for life. By choosing the right customers for your business, they will return over and over again. They are a great fit for you and you for them. They Love your service and willing to pay for it. That is a successful customer.
All said and done, this is only a sample way to choose your right customer. You can make the correct choice by using the right tools and making the right decisions for your business. Painting, pressure washing, deck refinishing is our business. We do not do anything else. We know what we do, focus on it and do it well. All wraped around the best customer for us.
We hope this helps you choose the right customer for you.